Get Started
Back to Guides
Home › Guides › Create, unlock or deactivate a user
Accounts and rights

Create, unlock or deactivate a user

In « Comptes et droits », you add a team member, change their password or unlock them.

How to do it

  1. Open « Comptes et droits ».
  2. To add a person, click « + Nouveau compte ».
  3. Enter a user name, a classification, a role and a password of at least 8 characters, then click « Créer le compte ».
  4. If a person shows « bloqué » (5 wrong passwords), click « Débloquer » on their row.
  5. « Mot de passe » replaces their password; « Désactiver » stops their access right away.

Good to know

  • Passwords are never stored in clear text: they can be replaced, not read.
  • On your own row, « Mon mot de passe » changes your password.

More guides on this topic

Classification, role and rights

Each person has their own account and only sees what was opened for them. Everything is set in « Comptes et droits ».

Read

A question this guide does not answer?

Write to our team: a real person answers, usually within one working day.