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Delivery and cash collection

Send parcels, print labels, request pickup

Sending a parcel is not the same as requesting its pickup. The order is always: send, print the labels, then request the pickup.

How to do it

  1. In « Toutes les commandes », tick the confirmed orders that are ready.
  2. In the bottom bar, click « ⇪ Envoyer à » your delivery company: the parcels are created there, « En attente ».
  3. Click « 🖨 Bons de livraison »: the tool opens the official labels with the QR code. Stick them on the parcels.
  4. Only then, click « ⇪ Demander l'enlèvement ».
  5. To print many labels at once, tick the orders and click « Bons de livraison (PDF) »: one single PDF, in the order shown.

Good to know

  • Once the pickup is requested, the delivery company no longer lets you print the label: the tool reminds you before.
  • An order not yet created at the carrier has no label: the tool lists it for you.
  • You need the right to send to the carrier.
  • Navex, Colissimo and Aramex: the pickup is requested in their own space; the Colissimo and Aramex PDF label prints from the tool.

All the delivery companies and how each one connects: Delivery companies.

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