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Settings and integrations

Shop settings

« Paramètres » sets your shop, confirmations, customer rules, carrier cities and backups.

How to do it

  1. Open « Paramètres ».
  2. « Ma boutique »: shop name and website address (in message templates, write {boutique}).
  3. Set the number of confirmation calls before cancellation.
  4. « Règles automatiques »: green list and blacklist.
  5. « Villes de la Société de Livraison »: the list comes from the company; « Relire la liste depuis la société » updates it.
  6. « 💾 Sauvegarder maintenant » makes a copy of your data. « Lancer le diagnostic » checks everything and tells you what to do.

Good to know

  • You cannot add a city to the carrier list: choose the right city from the list.
  • The diagnostic is only for the Owner and Managers.

More guides on this topic

Integrations overview

« Intégrations » connects GestioDesk to other services. The « Toutes les liaisons » card shows the state of each connection.

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Connect your delivery company

Choose your company in the checked list of Tunisian delivery companies. First Delivery, Navex, Colissimo Tunisie and Aramex are connected by API; the others work by file.

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Automatic status tracking

The tool asks the carrier by itself where the parcels are. You choose how often.

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WhatsApp, e-mail and AI assistant

These connections send messages to customers, receive orders by e-mail and help to read addresses.

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