Get Started
Back to Guides
Home › Guides › Using the help center
Getting started and overview

Using the help center

The « ? Aide » button opens the help for the screen you are on. You can also search for a topic and change the language.

How to do it

  1. Click « ? Aide » in the top bar.
  2. The help opens directly on the articles for the screen you are on.
  3. Type a word in the search (for example « parcel », « leave » or « password »).
  4. Click an article to read the steps and tips.
  5. Change the language with FR, EN or AR.

Good to know

  • The « FAQ » part answers the most common questions.

More guides on this topic

Logging in to GestioDesk

To log in, you need three things: your company code, your user name and your password.

Read

First settings

A few settings at the start make the figures correct: shop name, purchase prices, stock and expenses.

Read

Dashboard and statistics

The dashboard shows today's activity at a glance. Statistics give details by product, colour, region and channel.

Read

Daily, weekly and monthly reports

The tool makes a report by itself every morning, every Monday and on the 1st of each month. You can read it, download it as PDF or receive it by e-mail.

Read

GestioDesk notices (maintenance, outage)

When GestioDesk plans maintenance or reports a problem, a window opens for each user.

Read

Contacting support

First look for the answer in the help center; otherwise create a ticket, or call support if your plan includes it.

Read

A question this guide does not answer?

Write to our team: a real person answers, usually within one working day.