First settings
A few settings at the start make the figures correct: shop name, purchase prices, stock and expenses.
ReadHow to do it
- On the login page, choose the Commerce solution if you are asked.
- In the « Compte » field, type your company code (the Owner gives it to you). Capital letters and spaces do not matter.
- Type your user name, then your password.
- Click « Se connecter ». The browser remembers the company code for next time.
- To leave, click the ⏻ button (Se déconnecter) at the top of the screen.
Good to know
- After 5 wrong passwords in a row, your user is locked. A person placed higher than you (Owner or Manager) unlocks it in « Comptes et droits ».
- The same user name can exist in two different companies: the « Compte » field chooses the right one.
More guides on this topic
Dashboard and statistics
The dashboard shows today's activity at a glance. Statistics give details by product, colour, region and channel.
ReadDaily, weekly and monthly reports
The tool makes a report by itself every morning, every Monday and on the 1st of each month. You can read it, download it as PDF or receive it by e-mail.
ReadUsing the help center
The « ? Aide » button opens the help for the screen you are on. You can also search for a topic and change the language.
ReadGestioDesk notices (maintenance, outage)
When GestioDesk plans maintenance or reports a problem, a window opens for each user.
ReadContacting support
First look for the answer in the help center; otherwise create a ticket, or call support if your plan includes it.
ReadA question this guide does not answer?
Write to our team: a real person answers, usually within one working day.