Logging in to GestioDesk
To log in, you need three things: your company code, your user name and your password.
ReadHow to do it
- Open « Tableau de bord »: at the top you see the key figures (money collected, money to collect, parcels on the way, gross margin, average basket…).
- Look at the « Ma journée » card: it tells you what is waiting for you today.
- Click a card or a row to open the screen or the order behind it.
- Open « Statistiques » to see delivered revenue, returns, colours sold and regions.
- In « Statistiques », look at the details by source channel (website, phone, WhatsApp, social networks).
Good to know
- The gross margin on the dashboard does not include advertising. The analysis with advertising is in « Calcul des coûts ».
- You only see the figures your rights allow (for example, without the « purchase price » right, no margin).
More guides on this topic
First settings
A few settings at the start make the figures correct: shop name, purchase prices, stock and expenses.
ReadDaily, weekly and monthly reports
The tool makes a report by itself every morning, every Monday and on the 1st of each month. You can read it, download it as PDF or receive it by e-mail.
ReadUsing the help center
The « ? Aide » button opens the help for the screen you are on. You can also search for a topic and change the language.
ReadGestioDesk notices (maintenance, outage)
When GestioDesk plans maintenance or reports a problem, a window opens for each user.
ReadContacting support
First look for the answer in the help center; otherwise create a ticket, or call support if your plan includes it.
ReadA question this guide does not answer?
Write to our team: a real person answers, usually within one working day.